3+1

when the management recognised 3 compliments that i've got for the month, i was delighted. didn't know i'll get another one the next day.

now i can go for my 2 weeks reservist with a peace of mind.

"Dear Sir/Madam I wish to thank Mr Rizal Saad, Customer Care Officer of Personal Financal Services for contacting me today on my request regarding internet banking security device. In particular, I like to highlight that Rizal has gone the extra mile by offering his assistance to help me go through my accounts, in addition to attending my request. I am delighted by his thoughtfulness, dedication, and customer care. I am sure HSBC would recognize and reward such an invaluable asset in your
organization. It is indeed my pleasure to bank with HSBC. Regards."